Issues logging in with UB-iD?

UB-iD allows you to log into United Baristas services easily and securely

UB-iD is the secure passport, which allows you to sign up and log in to:

• United Baristas
• United Baristas Business
• United Baristas Careers
• United Baristas Store
• United Baristas Workshop

N.B. A distinct log in is required for United Baristas Marketplace.

Find out more >

Known issue with the old version of UB-iD

The old version of UB-iD is currently in use on:

• United Baristas Business
• United Baristas Workshop

We are aware of an issue that prevents some users logging in using the UB-iD 'code' on Safari.

You have four options:

• Login with your email and code in most other browsers, including Chrome
• Login using an 'Private' window on Safari  
• Login using your Google account
• Login using your Facebook account 

This is caused by new security features in Safari, so we do not want to create a workaround. The forthcoming version of UB-iD resolves this issue for all users.

Troubleshooting UB-iD log in issues

If you are having issues logging in using UB-iD, the issue may be caused by old cookies. This most commonly occurs for existing users after upgrades to UB-iD. 

Either:

• Clear your browser's cookies for unitedbaristas.com and auth0.com, or  
• Open a Private (Safari and Firefix), or Incognito (Chrome) window

and attempt to login again.

If an issue persist, please contact us.