Reporting Suspicious Buyer Activity
If you encounter suspicious buyer activity, please let us know
United Barista Market has had very few issues because of our infrastructure protections and community vigilance.
There is a range of potential marketplace fraudulent activities, most centre on phishing or inauthentic payments.
The objective of a phishing scam is to obtain personal information, such as login or bank details. Once these details are obtained, it's easier for the perpetrator to commit fraud using your information, often unrelated to your marketplace listing. The information is typically acquired through a fake form that imitates a third-party, such as a bank, payment platform or service provider.
You can sell securely on Marketplace by:
- limiting your address details to a suburb, region, city or postcode level (not your full address)
- Using PayPal or Trustshare (better for most transactions over £/€/$ 250)
- Buying and selling securely
Do not unnecessarily divulge personal or business information. And check the authenticity of third-party websites before using them (for example the PayPal site or form is authentic).
Sell securely either by meeting to exchange or using PayPal or Trustshare. Do not receive funds insecurely or via methods without recourse. Good buyers will be happy to exchange in a mutually suitable manner.
United Baristas recommends Trustshare because it is cost effective and secure, for both buyers and sellers.
Some PayPal transactions can be reversed by the buyer or even cancelled after clearance if the seller's funds do not arrive into the PayPal account. Make sure you understand the PayPal process for receiving money.
Trustshare payments cannot be reversed. A specific dispute and resolution process is available within your Trustshare account. Please be aware that payments of a value less than ~£1,000 paid via debit or credit card are also subject to the card processor's terms and can be disputed by the seller.
Reporting suspicious activity
You can report suspicious activity to Support so we can investigate and if necessary log, report delete or block content or users.